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Operations & Workload

Task Management

A robust task management workspace providing Gantt, Calendar, and Workload views. Standardize operations with task templates, assign checklists, and monitor team SLA compliance.

Key Capabilities

Gantt charts mapping project critical paths and task dependencies.

Workload views balancing team member utilization and burnout risk.

Reusable task templates for repeatable operational processes.

Personal 'My Tasks' dashboard filtering daily priorities.

Task Execution Workflow
1.Create Task from Project Template
2.Assign Resource & Set SLA Priority
3.Log Time & Track Progress (Gantt/Workload)
4.Task Verification & Automated Closeout

Frequently Asked Questions

Are task templates customizable?

Yes, templates let you define set subtasks, checklists, and relative due dates.

How is workload utilization computed?

Calculated based on open tasks, estimated hours, and daily working capacity.

Can tasks be assigned to multiple users?

Yes, you can assign primary owners and multiple collaborators to any task.

Does the system notify users of overdue tasks?

Yes, overdue tasks trigger automated alerts via the Notification Service based on priority.

Is it possible to track time spent on tasks?

Yes, users can log billable and non-billable hours directly on the task card.