Automated Calling Agents
Human-like inbound and outbound calling — speech-to-text, LLM dialog management, and voice synthesis for natural conversations, qualification checks, and CRM logging. On the product roadmap, not available today.
Key Capabilities
Natural language dialog graphs built with an advanced NLP orchestrator.
Outbound calling for automated sales lead qualification.
Inbound call handling resolving simple support tickets.
Automated outcome mapping logging notes and next activities to CRM.
Frequently Asked Questions
Is Automated Calling available today?
Not yet — it's on our product roadmap. The rest of the platform (CRM, billing, stock, support) is built and in use; voice calling is a planned addition. Book a demo to talk through timing for your business.
Will calling agents be able to transfer calls to a human?
That is the design intent: when confidence drops below operational thresholds or customer sentiment is flagged as frustrated, the plan is to hand off to a human agent.
What voice capabilities are planned?
Multiple natural regional accents with low-latency speech synthesis are on the roadmap.
Will calling agents be able to schedule appointments?
Yes — the plan is for calling agents to check staff availability against the calendar and book consults directly against CRM leads.
How will call outcomes sync to the CRM?
The plan is for transcripts, recordings, and summary logs to post automatically to the lead's timeline once a call completes.