Unified Notifications
Aggregates triggers across all modules (Billing, Stock, Projects) to dispatch alerts. Supports messaging templates, email, WhatsApp, and in-app feeds.
Key Capabilities
Multi-channel dispatch: Email, WhatsApp, web push, and in-app alerts.
Event-driven integration with system-wide event broadcasting.
Configurable escalation alerts for project delays.
Template management system for customized customer dispatches.
Frequently Asked Questions
Which channels are supported?
Supports email, WhatsApp, web push, and real-time in-app notification streams.
Can templates be customized?
Yes, templates utilize data fields mapping variables like customer names, invoice numbers, and due dates dynamically.
Can users manage their notification preferences?
Yes, account settings allow users to opt-in or out of email and WhatsApp notifications.
What is the retry schedule for failed alerts?
Failed notifications queue and retry automatically up to 3 times before raising alert flags.
Does it support WhatsApp templates?
Yes, template notifications can be synced with verified WhatsApp Business APIs.